Xolyd was established in 2009 in Antwerp

Xolyd team varies between 15 and 20 elements.

Xolyd specializes mainly in Microsoft's Business Applications, namely the entire Microsoft Dynamics 365 family, with a particular focus on Dynamics 365 Sales and Dynamics 365 Business Central. Xolyd has is also an expert in the Microsoft Power Platform solutions that includes the modules Power Apps, Power Pages, Power Automate, PowerBI and Copilot Studio. We also offer Modern Workplace solutions including Microsoft 365 Licencing, Microsoft Teams, Microsoft Sharepoint, among others.

Xolyd is a Microsoft Solutions Partner in Business Applications

Xolyd's expertise is mainly in the implementation of Microsoft ERP and CRM solutions. Xolyd's list of services includes: - ERP and CRM Consulting - Implementation of ERP and CRM solutions - Integration of ERP and CRM solutions with other company systems - Migration of ERP and CRM solutions to Microsoft Dynamics 365 - Customization of ERP and CRM solutions - Portuguese localization of international ERP and CRM projects - Optimization and Tuning of ERP and CRM solutions - Design and Implementation of integrated solutions with ERP and CRM - Support and Maintenance of ERP and CRM solutions - Training in the implemented solutions

Choosing Xolyd as your implementation partner or consultant ensures access to a team of experts with in-depth knowledge and experience in Microsoft solutions. We prioritize co-creating value with our clients, leveraging technology to streamline operations, enhance customer relationships, and drive growth. Our commitment to excellence and innovation sets us apart, making us the ideal partner for your business transformation journey. Xolyd stands out by delivering highly customized, scalable solutions tailored to your business needs, leveraging the full power of Microsoft Dynamics 365. We focus on improving operational efficiency, driving growth, and empowering digital transformation across industries.

Xolyd offers comprehensive post-implementation support, including system monitoring, troubleshooting, and ongoing updates. Our team provides tailored training sessions for your staff to ensure they are proficient in using the system, maximizing its capabilities, and fully adopting new processes. We offer training, as well as long-term support to address any future needs.

Nearshore services involve outsourcing your business processes or IT development to a nearby country with similar time zones and cultural alignment. By choosing Xolyd’s nearshore services in Portugal, you gain access to highly skilled professionals, cost-effective solutions, and the ability to scale your operations quickly. Our teams are experienced in Microsoft technologies, ensuring high-quality delivery of ERP, CRM, and custom solutions, while maintaining close collaboration with your in-house team. This helps you enhance productivity and accelerate project timelines.

Implementing Microsoft Dynamics 365 CRM helps businesses improve customer relationships, streamline sales processes, and boost productivity. Key benefits include enhanced customer insights through data analytics, better lead and opportunity management, and seamless integration with other Microsoft tools. It also automates tasks, helping sales and service teams focus on customer engagement and driving growth, while offering scalability to adapt as the business evolves.

Microsoft Dynamics 365 Business Central is an excellent choice for its comprehensive integration with other Microsoft tools, scalability for growing businesses, and cloud-based flexibility that allows access from anywhere. Its customizability to fit unique business needs and built-in analytics for real-time insights enhance operational efficiency, making it ideal for SMBs looking to upgrade their ERP systems.

Microsoft Dynamics 365 CRM enhances customer relationships by providing a 360-degree view of each customer, enabling businesses to track interactions, preferences, and purchasing behavior. It improves sales performance by streamlining the sales process, managing leads, and automating routine tasks, allowing sales teams to focus on high-priority opportunities. AI-powered insights help identify trends and personalize customer engagements, while integrated analytics provide real-time data for informed decision-making. Overall, it boosts productivity, customer satisfaction, and revenue growth.

Your data is highly secure with Microsoft Dynamics 365 on the cloud. Microsoft uses advanced security protocols, including encryption, multi-factor authentication, and continuous threat monitoring to protect your data. It complies with global standards like GDPR, ISO/IEC 27001, and more. Data is encrypted both at rest and in transit, and Microsoft offers tools for managing access controls, ensuring that only authorized users can access sensitive information. Regular updates and security patches ensure that your ERP or CRM data remains protected from evolving threats.

The implementation timeline for Microsoft Dynamics 365 varies based on the complexity of the project, the number of users, and the degree of customization. For a standard implementation, it typically takes between 3 to 6 months. More complex projects with advanced customizations or integrations may extend beyond this timeline. Xolyd works closely with you to ensure efficient implementation, minimizing disruptions and ensuring a smooth transition.

The costs of implementing Microsoft Dynamics 365 can vary based on factors such as the specific modules you need (ERP, CRM, etc.), the number of users, and the level of customization required. Costs generally include licensing fees (monthly per-user), implementation services (setup, customization, integration), and ongoing maintenance and support. Additionally, businesses might incur costs for training and potential third-party integrations. It’s recommended to work with Xolyd to get a tailored quote based on your business needs and scale.

CRM4LSP and ERP4LSP applications provided by Xolyd are tailored solutions designed specifically for logistics service providers. CRM4LSP focuses on enhancing customer relationship management, while ERP4LSP streamlines logistics operations. Key features include real-time tracking, inventory management, order processing, and customizable reporting tools to optimize efficiency and drive growth in the logistics industry. CRM4LSP: Tailored customer relationship management, optimized for freight forwarders, transport, and logistics companies. It helps manage vendor tariffs, create quotes, track customer interactions, and optimize sales processes. ERP4LSP: Built on Dynamics 365 Business Central, it integrates logistics operations with finance, service, and inventory management, providing complex tariff schemes, route optimization, and seamless back-office integration to streamline operations and enhance decision-making.

Microsoft Copilot Studio integrates AI into your ERP or CRM by providing AI-driven insights, automation, and task assistance directly within your existing workflows. It uses machine learning and natural language processing to streamline routine tasks, generate real-time analytics, and suggest next steps based on customer data and operations. For example, in CRM, it can help sales teams with lead prioritization, while in ERP, it can enhance forecasting and supply chain management, allowing businesses to work more efficiently and make smarter, data-driven decisions.

Using Microsoft AI solutions in business offers numerous benefits, such as: Automation: Streamlines routine tasks, allowing employees to focus on higher-value activities. Enhanced Decision-Making: AI-driven insights help make data-driven, accurate business decisions in real-time. Improved Customer Experience: Personalizes customer interactions with AI-powered recommendations and chatbots. Operational Efficiency: AI optimizes workflows and processes across sales, finance, and supply chain management. Scalability: Easily integrates with existing Microsoft systems like Dynamics 365, Power Platform, and Microsoft 365 for continuous improvement and innovation.

Power Apps is best suited for industries that need custom, low-code solutions to improve workflows, streamline processes, and enhance productivity. Key industries include: Healthcare: Manage patient records, streamline appointments, and track medical supplies. Manufacturing: Optimize supply chains, track inventory, and manage quality control. Retail: Create custom apps for inventory management, customer engagement, and sales tracking. Finance: Automate financial reporting, manage compliance, and streamline approvals. Logistics: Track shipments, manage fleets, and improve warehouse operations. These industries benefit from tailored apps that address specific operational needs.

Microsoft Power Platform is a suite of tools—Power BI, Power Apps, Power Automate, and Power Virtual Agents—that empowers businesses to build custom apps, automate workflows, analyze data, and create AI-driven solutions without extensive coding knowledge. It benefits businesses by streamlining operations, improving productivity, and enabling data-driven decision-making. With easy integration into existing systems like Microsoft 365 and Dynamics 365, it allows organizations to innovate quickly and adapt to changing needs, making it a powerful tool for digital transformation.

Microsoft 365 supports a modern workplace environment by offering cloud-based tools that enable seamless collaboration, remote work, and real-time communication. Through apps like Teams, SharePoint, and Outlook, employees can collaborate from anywhere, access documents, and share information easily. Integrated AI capabilities automate routine tasks and enhance productivity, while robust security features protect data and ensure compliance. Microsoft 365 fosters a flexible, efficient, and secure digital workspace that adapts to the needs of modern businesses, enabling innovation and growth.