Microsoft Dynamics 365 Customer Engagement

Services Catalogue

CRM Implementation

We have implemented solutions, based on Microsoft Dynamics 365 Customer Engagement for Customers on industries that range from pharmaceutical to professional services, and pretty much everything in between. Marketing, Sales and Customer Service are areas where you can get major improvement not only in the way you handle Customers requests, but also, and maybe especially, in the way they perceive the service you provide.

CRM Rollout International Projects - PT Support

Sometimes CRM projects are designed in the headquarters, the major processes are configured elsewhere, and it is up to the local people to harness adoption and the best usage of the tools. We have Customers that use us to support the local Portuguese teams and implement that last mile of the specific processes that only occur here. If that is your case, use the form below to get in touch with us.

CRM Discovery Service

Enabling your workforce with top-notch technologies isn’t just important, but imperative for business success. And if you are considering to invest in technology for your sales organization, or customer service organization, but need help building the business case that justifies the ROI, involve us. We have this discovery service that aims at identifying the key benefits in your specific case, and when you can expect your returns.

CRM Adoption and Optimization

Adoption is probably CRM's most relevant success factor. Accelerating the adoption curve is our specialty. We conduct workshops with end-users, and make sure that we have the management buy in to introduce sometimes small changes that produce the highest impact. So if you already have a Microsoft Dynamics 365 implementation but are struglling to have it produce the results you expected, we can help you.

 

Let's talk CRM

Interested in using our CRM services? Simply fill out the form below and a member of our team will get in touch as soon as possible.

 

+351934220167

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